Privacy Policy
Last updated: October 15, 2026
Who we are
The Panama Insider is operated by The Panama Insiders Holdings, S.A. (“The Panama Insider”, “we”, “us”), located at Calle 74, San Francisco, PH Midtown, Floor 16, Office 1601, Panama City, Republic of Panama. We offer relocation tours, private tours and real estate services in Panama.
Information we collect
We collect the information you give us when you fill out a form on our website or on Facebook and Instagram, book a tour, or contact us by email, phone or WhatsApp. This may include:
- Your name, email address, phone or WhatsApp number, and country of residence
- Your preferences for your move: buying or renting, areas of interest, approximate budget and planned moving date
- Details of the tours you book and messages you send us
We may also collect basic technical information when you visit our website, such as your browser type, pages visited and how you arrived at our site, through cookies and similar tools.
How we use your information
We use your information to:
- Contact you about your request and plan your tour
- Recommend properties and areas that match what you are looking for
- Send you information about our services, if you agreed to receive it
- Improve our website, our services and our advertising
Who we share it with
We do not sell your personal information. We share it only as needed to provide our services:
- With property owners, developers or other professionals involved in a property you are interested in, only with your knowledge
- With service providers that help us run our business, such as our customer management system, booking platform, email tools and advertising platforms (including Google and Meta)
- When required by law or by a competent authority
Some of these providers may store information outside of Panama. When that happens, we take reasonable steps to make sure your information is protected.
How long we keep it
We keep your information while we are in contact with you about your move and for a reasonable time afterwards, unless the law requires us to keep it longer. You can ask us to delete it at any time.
Your rights
Under Panamanian law (Law 81 of 2019), you have the right to access, correct, delete or object to the use of your personal information, and to request that it be transferred to another provider. You can also withdraw your consent to receive marketing messages at any time. To exercise these rights, contact us using the details below.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to keep your data safe.
Children
Our services are not directed at people under 18, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last updated.
Contact us
The Panama Insiders Holdings, S.A.
Email: adriana@thepanamainsider.com
WhatsApp: +507 6621-0059
Calle 74, San Francisco, PH Midtown, Floor 16, Office 1601, Panama City, Panama